Privacy Policy
Last updated: February 18, 2025
At SK Concepts Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and services.
1. Information We Collect
We collect information from you when you visit our website, place an order, or interact with us in any way. This may include:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit card details or other payment methods, though we do not store sensitive payment data.
- Usage Data: Information about your visit to our website, including pages viewed, links clicked, and other browsing activities.
2. How We Use Your Information We use your information for the following purposes:
- Order Processing: To fulfill orders and process payments.
- Customer Support: To respond to your inquiries and provide customer service.
- Marketing: To send promotional emails about new products, special offers, or other information we think you may find interesting. You may opt-out at any time.
- Improvement of Services: To analyze usage data and improve our website, services, and products.
3. Data Protection
We take the security of your personal data seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners to help us operate our business or process payments, provided these parties agree to keep this information confidential.
5. Cookies
We use cookies to enhance your experience on our site. A cookie is a small file that is stored on your device to track your preferences and improve your browsing experience. You can control cookie settings through your browser.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies.
7. Your Rights
You have the right to access, correct, or delete your personal information. If you would like to make a request, please contact us at hello@sk-concepts.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last updated" date will be revised.
Terms and Conditions
Last updated: February 18, 2025
By using our website and purchasing our products, you agree to the following terms and conditions. Please read these carefully before making a purchase.
1. Agreement to Terms
By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions, along with any additional guidelines or rules that may apply to specific sections of the website.
2. Products and Services
We offer custom merchandise, including a range of customizable products for businesses, brands, and retailers. All products are subject to availability. We reserve the right to limit quantities or refuse service at our discretion.
3. Ordering and Payment
When you place an order with us, you agree to provide accurate, current, and complete information. You also authorize us to process your payment through the selected payment method. All payments are subject to validation and authorization.
4. Shipping and Delivery
We will make every effort to deliver your products in a timely manner. However, we are not responsible for delays caused by third parties, customs, or any force majeure event. Shipping costs will be calculated during checkout and are non-refundable.
5. Returns and Refunds
We accept returns on non-custom items within 30 days of purchase. Custom products cannot be returned unless they are defective or damaged during shipping. To request a return or refund, please contact us at hello@sk-concepts.com.
6. Product Warranty
Our products are sold "as is" and come with a warranty against defects in materials or workmanship for a period of 30 days from the date of receipt. This warranty does not cover damage resulting from misuse or neglect.
7. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is owned by SK Concepts Limited or its licensors. You may not use, reproduce, or distribute any content from the website without prior written consent.
8. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website, including but not limited to loss of profits, data, or business opportunities.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which SK Concepts Limited is located, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify or replace these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last updated" date will be revised.